Refund policy
At FRMD,
we accept returns within [4/7] days of delivery for items that are unused, in their original condition and packaging, with proof of purchase.
Customized and made-to-order, are non-returnable.
If your return is approved after inspection, refunds will be issued to the original payment method within 5–10 business days
(shipping fees are non-refundable).
Exchanges are only available for damaged or defective items, and must be reported within 48 hours of delivery with photos.
For any questions or assistance, feel free to reach out to us at frmdegypt@gmail.com